We are committed to providing merchant accounts for businesses in the antiques and collectibles industry.
Our ultimate goal is to continuously be the best merchant account provider for antiques, collectibles, stamps, coins, glassware and pottery, sports cards, sports and political memorabilia, figurines and other forms of antiques and collectibles. For us to achieve this goal, it is necessary for us to have an understanding of the unique needs of various antique and collectible businesses. For this industry, we have made it a point of duty to create the antiques or collectibles credit card processing information sheet below. This has been designed for antique sales and collectible businesses to get all important information required to obtain an online or retail collectibles merchant account and how to successfully accept debit and credit payments in their businesses.
We are happy to operate in the antiques and collectibles industry. Some of our customers have confirmed this. No doubt, the online marketplaces are experiencing massive growth. Likewise, the number of antiques and collectibles customers is growing. These justify that the antiques and collectibles market is growing.
This may not be good news for everyone because many things can still go wrong, especially in the area of receiving payments from customers. Some are concerned about:
- How to get approved for a merchant account with a high average ticket
- How to ensure the payment gateway integrates with websites
- How to manage chargebacks in order to avoid going broke or stopping business
We are glad to inform you that all the above problems can be solved. It took us close to 10 hours of deep research before we could come up with the following comprehensive cheat sheet for businesspersons operating in the antiques, art, stamps, coins, glassware, figurines, sports cards, sports and political memorabilia, and other forms of antiques and collectibles to help them know about the drawbacks.
You will definitely find this information sheet useful, and let us know if you need help with antique or collectible credit card processing for your business.
Getting a Merchant Account
How do I get an antiques or collectibles merchant account?
The process of getting a merchant account to sell antiques and collectibles is simple when you apply with a high risk merchant services provider. Due to the nature of the antiques and collectibles industry, the payments industry classified it as High Risk. The industry is known for high average sale amount, so the selling of counterfeit or fraudulent goods is possible. By the way, the industry has a higher chargeback ratio than most industries. Owing to this, “low risk” merchant account providers such as PayPal, Bank and Square will not accept this kind of business. The worst thing is that individual sellers are unaware that collectibles and antique businesses are classified as high risk businesses. They only know that after submitting their applications to underwriters, the applications are all rejected because they don’t support such business. Square and PayPal do not conduct underwriting at first; so sellers can accept payment with their business accounts for 1-3 months before the account providers thoroughly review the accounts. Undoubtedly, the accounts will be locked and their funds will be frozen. Therefore, if you run antiques and collectibles businesses, you should apply with a high risk merchant services firm. Fortunately, it is easy and beneficial to apply to our company.
What’s the Difference Between a High Risk Merchant Account, and a Low Risk Account?
There are only a few differences. Before high risk merchants selling antiques and collectibles can get a credit card processing service, an underwriting bank has to allocate extra resources for underwriting and account oversight. Even most big national banks don’t have the required resources, and they are not willing to conduct extra underwriting or account oversight task. This is the reason these banks are not involved in underwriting high risk businesses. On the other hand, medium and smaller regional banks, or merchant services acquiring banks are always willing to accept higher risk businesses. However, their charges are slightly higher than low risk acquiring banks which are compensation for the extra risk they took and for their account oversight role. Ultimately, all the banks provide same services from the standpoint of customers.
How do I find a high risk collectibles or antiques merchant account provider?
You can search for high risk antiques and collectibles merchant account providers on Google Search. Focus your search on merchant services providers specializing in high risk and are very familiar with the antiques and collectibles industry. After finding a few providers, call them one after the other to discuss terms, pricing and to confirm if indeed they can provide a merchant account for you. As soon as you choose your most preferred provider, apply and be committed to the underwriting process.
Does Mount Hood Payments offer merchant accounts for antiques or collectibles businesses?
We provide merchant accounts for collectibles and antique businesses. We work with some banks that write antiques and collectibles businesses for merchant services. Besides, we have strong business relationships with virtually all banks that underwrite collectibles and antique businesses; hence, we can discuss the advantages and disadvantages of various options with you. We can also offer you some aggressive pricing for your niche within the antiques and collectibles industry.
To apply for a merchant account, you only need to complete an online application. As soon as we approve your application, you can start processing debit and credit cards. Furthermore, you will set up credit card processing terminal and payment gateway for you. We will also send you chargeback prevention tools and other things you need to process payments.
How do I get approval for a high average ticket price?
The recommended ticket for collectibles and antique industry is the high average ticket. Since most of the items sold to customers worth hundreds or even thousands of dollars, your account becomes risky for merchant services. Of course, the credit card processor will usually place a limit on the amount that a customer can pay for each purchase. As a merchant, you will not like that to happen because you won’t be able to accept payments via credit card for big sales.
Therefore, before you apply, ensure you discuss your highest ticket with the provider and let the provider know that it is essential for merchants in the collectibles and antiques industry to be allowed to process single payments from customers at their highest ticket. If you are communicating with an experienced salesperson, he or she will tell you if the requested amount will be approved or disapproved.
Integration with Point of Sale, Shopping Cart, and CRM Software
The majority of the eCommerce businesses in the antiques and collectibles industry have their own shopping cart. There are retail businesses that use a specific point of sale device or CRM that they want to ensure it integrates smoothly with their merchant accounts.
We have reliable POS partners and payment gateways, and this means we are capable of providing the broadest software, CRM, POS and shopping cart integrations. Try us today by contacting our sales team and let them know your specific needs.
|QUESTIONS? I AM HERE TO HELP!
If you have a question about anything in this guide, email me your question directly: JasonBryant@canadianexpressvisa.com
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What does your Collectibles or Antiques Business Need to Know About Chargebacks?
It doesn’t matter whether your business involves the selling of collectibles, stamps, coins, glassware and pottery, sports cards, sports and political memorabilia, figurines, antiques maps, furniture or other forms of antiques and collectibles, it is essential for you to have a deep understanding about chargebacks. This is because the merchant accounts of many antiques and collectible businesses have been terminated because of unmanaged or excessive chargebacks.
What is a Chargeback?
A chargeback is simply when a customer calls his or her credit card issuer to dispute a charge. Such customer could give the issuers various reasons for the charge dispute, such as: “I was billed twice.” “I didn’t receive the product.”” I received a totally different product.” or “I didn’t authorize the transaction.” Once a dispute is initiated by the customer, the credit card issuer will inform your credit card processor. Your processor, on receiving the notification, pulls the fund from your account and holds it in an escrow account till the credit card dispute is resolved. The collectible and antique business will have to prove beyond doubt that the charge was indeed legitimate so as to recover the fund, else the disputing customer will be refunded.
The chargeback process seems legitimate, why should I be concerned?
It is rather unfortunate that a lot of customers abuse the credit card chargeback process by initiating disputes illegitimately or for bad intentions. These customers file for chargebacks because they want to bypass the refund policy of your business or intend not to pay for an item.
Besides, whenever you are notified of a chargeback, you would think that responding to the dispute is simple and that the process is fair. However, your imagination is totally the opposite of what the process is. Apart from the fact that the dispute process is complex and technical, it is weighed in the customer’s favor. Hence, using a chargeback management company to manage your chargeback disputes is always recommended.
Why do antiques and collectibles businesses get lots of chargebacks?
Antique and collectible businesses receive a higher number of chargebacks than the average business. The following are the reasons for this:
- Collectibles and antiques are in the category of high ticket items. Most fraudsters who want free items usually higher ticket items. In addition, genuine customers with a genuine complaint usually forgo small tickets, but these customers will never allow larger tickets go until their chargebacks are completed.
- Some antiques and collectibles customers often regret their purchase, but owing to the nature of the items, there is no room for item refund. So, the only way to circumvent the return policy is by initiating a chargeback.
- Different people have different thoughts about the value of antiques and collectibles, and there are times when a customer feels they have been overcharged for an item. Because of this, they initiate a chargeback. Although, a few collectibles and antiques sellers sell counterfeit items to their customers.
- A lot of antiques and collectibles dealers have no idea about the risk that accepting credit card chargebacks poses to their business. So when an unhappy customer complains, these dealers stand on their business policies instead of being very lenient with the customer in order to avoid the customer from initiate a chargeback. This is the same reason why some collectibles and antiques businesses don’t use charge alerts, which can help them diminish chargebacks by 30-40 percent, but this will be an additional cost to the business owners.
We provide ACH, credit and debit card processing services to collectibles, stamps, coins, glassware and pottery, sports cards, sports and political memorabilia, figurines, antiques maps, furniture or other forms of antiques and collectibles. Whenever you need our service, let us know.